If you have any queries concerning your personal data or any requests in respect of these practices, please feel free to contact us via our email address firstname.lastname@example.org.
We use this personal data to:
- identify your personality for secure transaction,
- improve the content of our site,
- provide you with a more personalized service,
- perform market research,
- send you special offers and promotions via e-mail, telephone, SMS and post,
- hold your data for security administration, legal and maintenance purposes.
To open NokPay account for you, we need to get certain personal information from you, such as your real full name, phone number and e-mail. For verification we need you to provide copy of ID and any document with your name and current address.
For certain optional transaction of your account we may also collect financial information or personal documentations such as credit/debit card details, bank account details.
For verification purposes NokPay reserves the right to request proof of your identity and proof of address. When registering at NokPay, your IP address is recorded in order to prevent fraud and increase security of our service.
NokPay may as well collect additional information from you or about you in other ways not specifically described here. For example, we may request information related to your contact with our customer or support team.
Also we may store the results of your reply to a survey provided by NokPay. We also reserves the right to collect usage and access data that allows us to prevent multiple account openings or other fraudulent actions, it is performed for protection our systems against illegal attacks or abuse.
Use of Personal Information
NokPay uses your personal information to operate your NokPay personal account and provide you services offered on the website NokPay. We also share certain information with banks or credit/debit card processing services and identity verification services as part of our regular daily business operations.
Cookies information can be stored on your computer automatically. When you view the website NokPay, there is a possibility we may store some data on your computer in the form of a cookie to automatically recognize your PC next time you visit our website.
Cookies can help us in many ways, for instance, they can be used to personalize our website with your interests or to store your password for more comfortable entering to your account.
Customer Service Correspondence
When you send us correspondence, including emails, tickets and messages in Live Chat, we preserve such information in our customer records. NokPay administration retains these records in order to measure and improve our customer service, and to investigate potential fraud and any other violations. We communicate with customers via email to provide requested services or to resolve customer complaints.
NokPay administration may use your email address to send you information about important changes about our products and services, also to send notices and other disclosures required by Terms and Conditions of NokPay.